Refund and Cancellation Policy

Thanks for booking with Kopa Tours for your trip of a lifetime! We know that life happens and plans can change, we're here to help.


Refund and Cancellation Policy


If booking is cancelled and communicated to Kopa Tours:

  • 61 days prior to day of arrival at destination,

    You will receive a full refund -- there is no cancellation fee and money provided to Kopa Tours will be returned within sixty (60) days of the cancellation.

  • 30 to 60 days prior to departure,

    You will receive a 70% refund.

  • 14 to 29 days prior to departure,

    You will receive a 40% refund.

  • 13 days or fewer prior to departure,

    You will receive no refund and all outstanding payment will become due and payable immediately.

Payment Plan(s)


If booking more than sixty days (>60) in advance, 20% downpayment is required.
If booking less than sixty (<60) days before departure, payment must be made in full.


"No Shows"


Please note that we offer no refunds or any type of reimbursement for “no-shows”, or any extra costs due to the nature of a "no-show". If you or your party arrived on the wrong date, arrived at the wrong pick-up point or for any other reason do not show up to join the tour our policy offers 0% refunds. At Kopa Tours, we will do our best to guide and help you to your destination; however, it’s solely your responsibility to arrive at the respective tour departure date and location outlined in your booking.


Cancellation Due to Illness


Please note that we offer no refunds or reimbursement for illness or other medical conditions that may result in you or your party not being able to participate in a tour. If you need to cancel your tour due to illness or other medical condition please refer to our standard cancellation and refund policy outlined above.


Rescheduling under our "Flexible Booking Guarantee"


Your vacation with Kopa Tours includes a Flexible Booking Guarantee. Cancel and rebook your tour up to 15 days before departure without fees.

If you have difficulties with the departure date, after your free reschedule* - the above standard Refund & Cancellation policy applies.

* Limit 1 reschedule per booking.